Storoo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Storoo personalized story service. By using Storoo, you agree to the practices described in this policy. If you do not agree, please do not use our service.
Storoo is operated by Storoo Private Limited, based in India. We provide a subscription service that delivers personalized AI-generated audio bedtime stories to children, created from a profile set up by a parent or legal guardian. Storoo is the entity responsible for the personal information we collect from you and your child. The service providers listed later in this policy operate under our instructions and solely to provide their services to us. For questions about this policy, contact us at support@storoo.co.in.
Storoo's stories are about children — your child is the protagonist of every story we generate. However, children do not interact with Storoo directly. All information about a child is entered by, and remains under the control of, the parent or legal guardian who created the Storoo account. Before any information about a child is stored on our servers, we verify parental consent through a small refundable charge to the parent's payment card at the start of the free trial. For the full details of how we handle information about children, including your parental rights, please read our Children's Privacy Policy. Storoo's service is intended for parents of children under the age of 18. We do not knowingly allow individuals under 18 to register an account or interact with the service directly. A verifiable parent or legal guardian must create the profile.
We log events such as story delivery, subscription status changes, and consent records for operational and compliance purposes. We use Plausible Analytics on the landing page, which collects no personally identifiable information and sets no cookies.
We use the data we collect to: create and deliver your child's personalized stories; send transactional emails (story delivery, billing receipts, account notifications); manage your subscription; comply with our legal obligations; and improve the quality and safety of our service. We do not use your data for profiling, behavioral advertising, or any purpose unrelated to delivering the Storoo service.
Parental consent is verified at the start of your free trial through a small refundable charge to your payment instrument. Until verification is complete, any information about your child entered during signup remains in your browser only and is never transmitted to our servers. See our Children's Privacy Policy for full details.
We retain data on the following schedule: active subscription + 90 days for child information and audio files; 12 months post-cancellation for parent contact information; 3 years for consent records (held in restricted access for audit purposes only).
Although your account contact information is deleted within 12 months of cancellation, certain consent records — confirming that consent was given on a specific date — are retained for 3 years to satisfy our consent audit-trail obligations. These records are held separately, in restricted access, and are not used for any operational purpose. You may request earlier deletion at any time by contacting support@storoo.co.in.
Storoo is based in India. Some of the service providers we use to operate Storoo operate from outside India, including from the United States. We only use providers based in countries that are currently permitted destinations for personal information under applicable Indian law. None of the countries our providers operate from are presently restricted. We will update this policy if any become restricted.
We share data only with the following processors, strictly to operate the service. These descriptions are intentionally consistent with our Children's Privacy Policy.
We may replace any of these providers, or add a provider performing the same function, where the replacement receives only the same categories of data, under contractual terms at least as protective, and operates from a permitted jurisdiction. We will update this policy and notify active subscribers by email before any such change takes effect. Changes affecting information about your child are governed by the stricter framework in our Children's Privacy Policy.
We do not share your data with any other third parties, advertisers, or data brokers.
While we employ best-in-class safety filters and reviews, the output of generative AI is probabilistic. Storoo does not guarantee that every generated story sentence will align perfectly with every cultural nuance or parental preference. Parental supervision of the generated story audio is recommended.
We do not sell your personal data or your child's data to any third party. We do not share data for advertising purposes. We do not use child data for behavioral profiling. Our only data sharing is with the service processors listed above solely for providing their services to us.
You have the right to:
You have additional rights, including the right to refuse further collection of information about your child while keeping your existing account, and the right to request immediate deletion of your child's information regardless of subscription status. See our Children's Privacy Policy for the full list and how to exercise them.
To exercise any of the rights above, email us at support@storoo.co.in with the subject line "Privacy Request" and describe what you would like us to do. We will respond within 30 days. For account deletion, you may also cancel directly from the Profile page in your account, which will trigger data deletion per the retention schedule above.
We use industry-standard security practices to protect your data, including encryption at rest, access controls, and audit logging. If we discover a security incident affecting your personal information, we will notify you by email as soon as reasonably possible and in any case no later than 72 hours after we become aware of the incident, and we will notify the relevant data protection authorities as required by applicable law.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@storoo.co.in
Subject line: Privacy Inquiry
Entity: Storoo Private Limited, India
Response timeline: We acknowledge questions within 24 hours and aim to resolve them within 15 working days.